Shipping

To avoid shipping delays with your order please ensure to provide accurate and complete shipping information. Inaccurate information may result in the delay or cancellation of your delivery.  We are not responsible for mail that is lost or mailed to the wrong address.

Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier. Packages are shipped by a third party carrier. As a result, title and risk of loss for packages will pass on to you upon our delivery to the carrier.

Unfortunately, we don’t allow returns or exchanges. If your package is damaged or incomplete contents, please contact us at info@itsmyhairmagazine.com.

International Customs:
The purchaser is responsible to pay any applicable taxes or duties that may apply. We do not calculate or collect taxes or duties from you. It is the purchaser’s responsibility to check country and local regulations and policies of the receiving country and abide by those. It is the responsibility of the purchaser to be sure the Customs Department permits the shipment of our products to your country and what the duties or tariffs may be upon delivery. We will not provide a refund on the shipping of the package if it is refused by customs or by yourself, due to regulations and taxes or duties. If the package is seized by customs for any reason and the package is not returned to us, we can not issue a refund.

Read more information regarding our Terms.